frequently asked questions

Which facial do I book First?

Embarking on your skincare journey at Shine commences with our signature Discovery Facial. This initial experience is more than just a treatment; it’s a comprehensive consultation that delves deep into understanding you, your skin’s unique characteristics, and any concerns you may have. Unlike conventional ‘steam and squeeze’ establishments, Shine is celebrated for our meticulous approach towards skin health, particularly in achieving clear, acne-free skin. Our success lies not in mere topical treatments but in a holistic understanding of the underlying causes affecting your skin’s wellbeing.

Should your skin be notably inflamed or congested, a ‘purge’ phase might occur. This is not a universal outcome, and your therapist will provide tailored advice regarding your situation. While initial stages may witness some breakout, this is a transient phase on the path to clearer skin. The likelihood of such events is minimal for those with minor concerns, such as blackheads.

At Shine, we prefer the precision and gentleness of the human touch, eschewing tools that can often be too abrasive or potentially leave marks. We consider the use of cotton tips both inefficient and unhygienic. Our skilled therapists employ a unique technique, using gloved hands and tissues, to ensure a treatment that is both thorough and delicate.

The realm of extractions is often overlooked or inadequately covered in standard beauty education. Shine stands apart, with our director perfecting this technique over a span of more than two decades. Training a therapist to master our proprietary method takes upwards of six months, ensuring unparalleled expertise in extraction treatments that truly make a difference.

Extractions prove their worth for anyone who’s experienced them. They are essential for removing congestion effectively and swiftly, offering results that peels and microdermabrasion can only aspire to achieve. The satisfaction and visible improvement post-treatment often turn clients into advocates for the procedure.

Your journey to impeccable skin begins here. The Discovery Facial is an all-encompassing introduction that includes a detailed skin analysis, supported by imaging, to assess your skin’s condition beneath the surface. Following this, a private consultation addresses your skin’s history, current concerns, and skincare regimen. The treatment includes cleansing, skin analysis, exfoliation, steam, and extractions. Time permitting, and depending on the extent of required extractions, we may also incorporate a mask or massage. For an extensive experience, our 85-minute session provides ample time for a comprehensive treatment and more extractions if needed.

Two distinct durations are available for the Discovery Facial: 70 minutes and 85 minutes. Both options include a detailed consultation, cleansing, exfoliation, and extractions, with the primary difference being the extent of extractions and additional treatments such as a more extended massage, tailored to your skin’s needs.

At Shine, our mastery over skin health, particularly in the effective treatment of acne, sets us apart. Achieving clear skin transcends mere superficial treatments; it demands in-depth knowledge and a comprehensive understanding of the skin’s intricacies. Our Discovery Facial is the cornerstone of this philosophy, offering a foundational analysis and treatment plan tailored to each individual’s needs. Our commitment to excellence is reflected in our unwavering focus on education, both for our therapists and clients, ensuring that your journey to clear skin is both informed and effective.